Taxmarc Privacy Policy and Cookie Statement
Per 27 February 2024
Who is responsible for processing personal data?
This is the privacy policy of Taxmarc B.V. (hereinafter: “Taxmarc”, “we” or “our”). Taxmarc delivers compliant indirect tax solutions that automate indirect tax processes for any size business. Our solutions provide expansive coverage of jurisdictions and continually update our strong global content database to help ensure you comply with the indirect tax laws.
Taxmarc attaches great importance to privacy and the protection of personal data. This privacy policy describes how we handle personal data and the rights you, as a data subject, have.
All personal data is collected, processed and secured in accordance with the General Data Protection Regulation (“GDPR”). Taxmarc is the controller for the processing operations listed below.
How can you contact us?
For questions or comments about the processing of personal data by Taxmarc, please send an e-mail to info@taxmarc.com.
From whom do we process personal data?
As a controller, we only process personal data of persons who visit our website. As a processor, we may process personal data provided to us by our customers. For the processing of this data, a separate data processing agreement applies.
What personal data do we process?
Below is an overview of the categories of personal data we process:
| Categories of personal data | Examples |
| Identifying data and contact details, if you use our contact form | · First name and last name
· Company name (optional) · Country · E-mail address · Phone number (optional) |
| Correspondence, such as via our contact form or via e-mail | · Subject of the message
· Contents of the (e-mail) message |
| Data that says something about the use of our website, online user environment and social media | · Activities on our website, online user environment and social media
· IP addresses · Information collected by means of cookies (see also our chapter on cookies below) · Data that you actively provide or fill in in forms · Information about the device with which you use our website or online user environment |
| Public messages about Taxmarc you leave on the internet | · Messages on social media
· Reviews |
Where do we get your personal data?
We receive most of the information because you provide it to us, for example when you our website or when you get in touch with us.
We also place cookies that allow us to collect information about your website visit. You can find more information about this in the chapter on cookies below.
If you follow Taxmarc on social media or communicate with or about Taxmarc, we may have access to some of your public profile information. If you share information about Taxmarc via social media, your data may become visible on those social media. Taxmarc also follows social media channels and may access data about you on social media.
For what purposes are your personal data processed and on what basis?
| Purpose & legal basis | Examples |
| In order to perform agreements and contracts Legal basis: necessary for the performance of the agreement |
To register you as a customer.
To respond to messages you send us, for example via the contact form on our website. To maintain contact with you. |
| For the development and improvement of website Legal basis: legitimate business interest |
To have an overview of how our website works through analytical data. |
| To combat fraud Legal basis: compliance with legal obligations |
In order to comply with legal obligations, your personal data may also be passed on to third parties. |
| To protect the position of Taxmarc and third parties Legal basis: legitimate business interest |
To protect intellectual property rights. |
| To ensure the security and stability of IT systems Legal basis: legitimate business interest |
To monitor our IT systems. |
To whom do we provide personal data?
Taxmarc may use the services of third parties, such as hosting providers, to process your data in accordance with this privacy policy. These parties act as processors for Taxmarc and Taxmarc will ensure that these parties provide adequate safeguards with respect to technical and organisational security measures. Third parties acting as processors for Taxmarc have entered into a processor agreement which includes that they will only process data on behalf of Taxmarc.
Your data may also be provided to third parties. For example, when this is necessary to comply with a legal obligation, or when this is necessary to fulfill our agreement with you.
Do we transfer personal data to other countries?
Taxmarc may use the services of third parties to process your data in accordance with this privacy policy. These parties may be located outside the European Economic Area (EEA).
Your personal data will only be stored or processed outside the EEA by us or by third parties engaged if this is in accordance with the applicable regulations for the transfer of personal data to countries outside the EEA. This means that we will only transfer your personal data outside the EEA if the European Commission has decided that the third country in question ensures an adequate level of protection, or if other appropriate safeguards are in place.
How long do we retain your data?
Your data will not be retained longer than we need it for the purposes for which it is collected or processed. Taxmarc has different retention periods depending on the purpose and category of data.
If we no longer need the data for the purposes described above, we can still retain the data for archiving, legal proceedings or research purposes.
What happens in the event of transfer of the business?
In the future, one or more parts or assets of Taxmarc may be transferred to a third party or Taxmarc may merge with a third party. In that case, your personal information may be transferred to that third party. Taxmarc will notify you in advance in such a case.
What are your rights?
You have a number of rights with regard to the processing of your data (see below). If you would like more information about this or would like to exercise one of these rights, please send an e-mail to info@taxmarc.com.
- Right to withdraw your consent if we have requested your consent for a particular processing of your personal data;
- Right of access;
- Right of rectification if personal data is incorrect or incomplete;
- Right of erasure if personal data is irrelevant to the purpose for which it was collected, if consent has been withdrawn, if you object to a processing of personal data based on a legitimate interest or if the processing of personal data is unlawful;
- Right to restrict processing if you dispute the accuracy of personal data processed Taxmarc, or if you have objected to the processing of personal data by Taxmarc;
- Right to data portability;
- Right to object to processing or direct marketing. You have the right to object to the processing of your data within the framework of our legitimate interest. We will then make a new assessment to determine whether your data may no longer be used. You can also specifically object to the use of your data for direct marketing;
- Right of objection and human intervention in case of automatic decisions;
- Right to complain. This can be submitted by e-mail to info@taxmarc.com or to your Data Protection Authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
How do we protect your personal data?
We take appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration of personal data. Only persons who need access to your data in view of their function can access it. All of these persons have a duty of confidentiality.
Cookies
Taxmarc may use functional and analytical cookies on its website. Cookies are techniques that collect and use information. This makes our website easier to use.
- Functional cookies: cookies that are necessary to deliver the service requested by you, for instance to remember your user preferences.
- Analytical cookies: cookies that help us improve our website, for instance by analyzing the amount of visitors, clicks and pageviews. The information we collect in this way is used to produce statistics. This enables us to make the structure, navigation and content of our website as user-friendly as possible for you.
These cookies may collect personal data, such as your IP-address, as described above. We give you the choice to accept or reject cookies, with the exception of functional cookies and cookies with no or limited impact on your privacy. In addition, you can also adjust your browser settings to refuse cookies. Please note, that this may result in our website no longer being fully functional.
The specific cookies used by Taxmarc are described below:
| Service | Type | Name | Posted by | Description | Lifespan |
| Google Analytics
We use Google Analytics to measure and analyse how our websites are being used. You can find more information on Google Analytics in Google’s privacy statement. |
Analytical | _ga_# | To store and count pageviews. | 1 year | |
| _ga | 2 years | ||||
| _gid | 1 day | ||||
| _gat | To read and filter requests from bots. | 1 minute |
Changes
We may change our privacy policy and cookie statement from time to time. This may, for example, if there are new data processing operations or in connection with changes in regulations or technological developments. If there are substantial changes to this privacy policy and cookie statement, we will notify you.